My SSS Retirement Benefit

I finally got my hand on the first tranche of my Social Security System (SSS) retirement benefit after exactly seven (7) months of waiting. A small amount representing the first 18-month lump sum of my SSS pension got credited last June 20, 2013 to a bank savings account I opened specifically for the purpose. I did not get any notice by mail and I only learned about the payment when I made a personal follow-up with Members Assistance Center (MAC) at Marikina City SSS Branch last July 9, 2013.

I reached the retirement age of sixty (60) years old in November of last year but I did not get to file for my SSS retirement benefit until January 9, 2013. After three (3) visits to Marikina SSS Branch and supposed compliance to the requirements, I was told that it may take three (3) months to process my claim so I content myself with waiting for the notice of its approval via snail mail.

The SSS online inquiry by members who registered to the system was working alright for me so I was able to monitor the progress of my claim until the middle of May when I can no longer see anything on my dashboard except a static page that says my claim is in-process. On May 28, I decided to make a personal follow-up with Marikina MAC and was told that there is something wrong with my supporting documents. I was able to submit the corrected documents on the same day and was told again to wait for the formal notice which they said should come within one month.

As I mentioned above, I never get to receive the SSS mail confirming the approval and initial payment of my SSS retirement benefit and I am still waiting for it up to this time. I need to have the SSS Retirement Voucher which I suppose to be included in the notice that they should mail to me. The Pag-IBIG Fund where I also have a small provident benefit claim to make requires me to submit the said document. My permanent old-age membership with PhilHealth will likewise require the submission of my SSS Retirement Voucher. Now, I am wondering if I will get such very important document without the need to personally follow-up again with SSS.